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Terms & Conditions

Welcome to EduSparkGlobal - Please read these terms carefully

1. Introduction

Welcome to EduSparkGlobal.
We appreciate your interest in our online education platform. These terms and conditions govern your use of our website and online courses. By accessing our platform or enrolling in any course, you agree to these terms. Please read them carefully as they contain important information about your rights and obligations as our student.

2. Course Access and Delivery

Upon successful enrollment and payment, you will receive access to your purchased course(s). Course access is personal and non-transferable. You agree not to share your login credentials or course materials with any third party. EduSparkGlobal reserves the right to terminate access if any violation of these terms is detected.

3. Payment and Refunds

Our refund policy includes the following key points:

  • Refund requests must be submitted within 7 days of course purchase
  • Refunds are only applicable to unwatched courses
  • Processing time for refunds is typically 5-7 business days
  • Course fees are non-refundable after the first module completion
  • All refund requests must be sent to support@edusparkglobal.com

4. Course Content

All course content, including videos, documents, and assessments, is the intellectual property of EduSparkGlobal. You are granted a limited license to access and use the content for personal educational purposes only. Any unauthorized reproduction, distribution, or commercial use is strictly prohibited.

5. Student Conduct

Students are expected to:

  • Maintain respectful communication in discussion forums
  • Complete coursework honestly and independently
  • Respect intellectual property rights
  • Not engage in any form of cheating or plagiarism
  • Not disrupt the learning experience of other students

6. Platform Availability

While we strive to maintain 24/7 platform availability, we cannot guarantee uninterrupted access. Occasional maintenance and updates may cause temporary unavailability. We will make reasonable efforts to notify students of any planned maintenance.

7. Certificate of Completion

Certificates are awarded upon successful completion of course requirements. Certificates are digital and verifiable through our platform. EduSparkGlobal reserves the right to withhold certificates if evidence of academic misconduct is found.

8. Privacy and Data Protection

We collect and process your personal data in accordance with our Privacy Policy. Your learning progress, assessment results, and participation data are stored securely and used to improve our services and your learning experience.

9. Changes to Terms

EduSparkGlobal reserves the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Continued use of the platform after changes constitutes acceptance of the modified terms.

10. Contact Information

For any questions regarding these terms or our services, please contact us at support@edusparkglobal.com. Our support team is available Monday through Friday, 9:00 AM to 6:00 PM EST.

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