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Refund & Policy

EduSparkGlobal.com Refund Policy

Introduction

We thank you for choosing EduSparkGlobal.com for your educational journey. This refund policy outlines important information regarding refunds for our services and courses. Please read these terms carefully as they govern all refund requests and procedures.

Course Providers

  • Refund requests for subscription plans must be submitted within 5 days of the plan's start date
  • Promotional and lead generation plans are non-refundable
  • For course cancellations or postponements, refunds will be processed by EduSparkGlobal depending on the original payment recipient
  • In case of venue changes, students unable to attend will receive a full refund

Membership Refunds

Refund requests submitted after 48 hours of membership approval will not be considered. Membership approval confirmation is sent via email or other communication channels.

Student Refunds

  • Refunds are only processed for clear, demonstrable deficiencies in our service
  • Change of mind is not a valid reason for refund requests
  • Refund requests must be submitted at least 48 hours before the course start date
  • Alternative course options of equal value may be offered instead of refunds
  • Post-course completion refund requests will not be considered

Refund Process

  • Approved refunds will be processed within 21 business days
  • Refund confirmation will be sent via email
  • Only service charges are refundable; taxes are non-refundable
  • All refund requests must be sent from your registered email to info@edusparkglobal.com

Course Cancellations

If a course is cancelled by the instructor, you will receive:

  • Email notification of cancellation
  • Full refund within 21 business days
  • Option to transfer to another available course

Contact Information

For any questions about our refund policy or to submit a refund request, please contact our support team atinfo@edusparkglobal.com. Include your order details and reason for refund in your email.

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